Not Sure Which Program Is Right For You – CLICK HERE To Schedule A Call To Discuss Now!

 
Or Call Me Right Now at (269) 280-4437 – We take calls at all hours!

LOYALTY PROGRAM

Increase profits through improved customer retention. Loyalty programs encourage your customers to choose your business over the competition. This is accomplished through knowing your customers and regular communication. Basically once you know who your customers are you are able to invite them to do more and more business with you via direct mail and email.

We provide the automated solution for capturing customer information, organizing that information and deploying it in your direct marketing.

Loyalty Program Includes

  • Software Customazation
  • Database Set-Up
  • Custom Dashboard
  • Unlimited Contacts
  • Unlimited Reporting
  • Unlimited Email

How It Really Works

Loyalty Program Comes Built With These Automated Campaigns
  • Birthday
  • 1/2 Birthday
  • Wedding Anniversary 
  • Joining Club Anniversary
  • Unlimited “On Demand Email”
  • Texting “On Demand”
Marketing Material Included
(we provide photo ready artwork for your unlimited use)
  • Custom Enrollment Form/Comment Card
  • ​Custom Countertop TEXT SIGN UP Integrated Poster
  • ​Custom Table Tent
  • ​Website Integration
  • ​Custom Poster Announcing Your Program

REWARDS PROGRAM

Rewards programs apply the same principles as loyalty programs. Know who your customers are and stay in communication with them and invite them back regularly.

Rewards take it a step further by putting the power of technology in the palm of you and your customers hands. It allows you to track the purchases they make and reward them based on multiple criteria; Transaction Value, frequency, purchase size or specific items purchased.

It also gives you advanced information and list segmentation to further understand your customers and craft more direct compelling messages to get them come
more often and to spend more based off their purchase history.

Rewards Program Includes:
  • Everything Listed Above under Loyalty Program
  • ​Custom Sequential Enrollment Forms/Comment Cards
Multiple Reward Options
  • Points per Purchase
  • ​Frequency
  • ​Buy X Get X
Additional Automated campaigns:
  • Rewards Certificates
  • ​Points Away Statements
  • ​Unlimited Customer Tracking Reports
  • ​Special Access Website for your customers “They Can Check Their Rewards”
  • ​Monthly Points Email

How LOYALTY Works 

How Rewards Work

It Doesn’t Matter If you have 1 or 100 Locations

We Have Solutions To Problems You Face

Super Affordable NO Binding Contracts

Our Goal

We believe that every restaurant, no matter their size, should have access to the same marketing tools that the big chains use.

Our goal is to make customer loyalty & rewards programs affordable to help even the smallest restaurants & merchants get the maximum return on their marketing expenditures.

What You Can Expect From Our Restaurant VIP Program:

The program provides for the following types of marketing opportunities.

Everything you can think of to reward your loyal guests & clients and keep in touch with them through direct mail, email, voice broadcasts, text messaging and social media outlets like FaceBook, Instagram & YouTube!

Welcome Post Card
Sent after sign up: a postcard is mailed giving the guest double points on their next visit or a customized offer.

Recurring Email
Direct engaging customized emails sent with trivia question/fun facts and offer for the restaurants sent out bi‐monthly by brand. This email also alerts the recipient of their current point balance and distance to the next award.

On Demand Email
Direct Customized emails generated by us at our convenience to communicate the message or marketing offer of our choice. We recommend sending these between the radar emails with smaller specific promotions.

½ Birthday Mailers
Knowing birthdays are a big draw we have a cute
½ birthday card that goes out and says we know it is not your birth‐ day but you are ½ way there so you should come in and celebrate with ½ off an entrée.

Anniversary Mailers
The number two reason people go to a restaurant – Their Anniversary! We send each member an offer for up to
$10 off a multi course meal for two for their anniversary.

Newsletter Distribution
The newsletter has offers, stories, area in‐ formation, charity & community related information and customer photos of contest winners. Generated monthly it is seasonal and timely.

Quarterly Mailers
This is a mailer with an offer that is sent to each Loyalty member notifying them of their current point balance and distance to the next award.

Birthday Mailers
The number one reason people go to a restaurant – Their Birthday! We send each member an offer for a FREE meal (up to $10) for their birthday. The industry statistic on this mailer is a high return with multiple diners, 3.2 people per discount, generating increased revenue of between $20 and $30 per offer redeemed.
Birthday diners do not dine alone.

Voice Broadcasts
You can have the system call all or some of your loyalty members and deliver a pre‐recorded personal message from you to them inviting them in. It works great in conjunction with a promotion or event.

Text Messaging
No need for a separate system, the system handles this as well. You can text directly to your members any offer or message you desire.

Social Media Marketing
It has that also. It is fully integrated with FaceBook and Twitter ‐ you can access your Facebook, Instagram and YouTube  accounts from our dashboard.

Award Certificate Letters
These are sent once the member has reached the points threshold to receive an awards certificate. You can set your threshold. examples: $5 OFF is issued at 100 points/ dollars, award certificate for $10 OFF is issued at 200 points/dollars, an award certificate for $25 OFF is issued at 500 points/dollars. Most people set the basic award at 5%.

 

Included with our DONE WITH YOU and our DONE FOR YOU programs

One on One Private Session Coaching
  • Coaching is via telephone (45 minute monthly session)
  • ​Detailed Restaurant & Catering Success Assessment to figure out where you are and the best way to proceed. (You complete the assessment and we discuss at length)
  • ​We work exclusively on your restaurant the entire length of the calls. Any topic, any area you desire.
  • ​We follow a model called GROW –
    -Goals
    -Reality
    -Opportunity
    -Way Forward
    You will always know what to do next .
  • You are held accountable as much as you would like me to hold you accountable.
  • ​I will track commitments and progress with you.

Restaurant Success System Tools
  • Quick Start Training
    ($594 value)6 Training Sessions
    – Planning
    – Operations
    – HR
    – Marketing – Online
    – Marketing – Offline
    – Catering
    With access to over 1000 Downloadable Restaurant Tools & Promotions
  • Goal Setting Workshop ($199 Value)
  • ​97 Killer Restaurant Marketing Strategies ($399 value)
  • 31 Money Making Operational Strategies to Make Top Profits in the Restaurant Business ($399 Value)
  • ​Marketing Planning Calls
  • ​Secrets to Marketing Online (14 Digital Training Courses) ($2786 value)
  • ​and much much more…

 

 

 

 

ONGOING MONTHLY MEMBER BENEFITS
Super Performers Level
  • ​Monthly Super Performers Group Call where we always cover a Restaurant Industry Hot Topic and have interactive open Q&A.
  • ​Online access to members only content and articles.
  • ​ Complete Download Center with hundreds of Forms, Tools and Templates for your immediate use.
  • ​LIVE Industry Expert Interviews (available for immediate download if you missed it, conducted 
  • ​My personal coaching tips sent by Email 
  • ​Members Only Facebook Group
  • ​Members Only Operations & Marketing Newsletter, packed with information and promotions for immediate use.
  • ​Members only call in days where you get to speak to me directly about anything you choose, done like a radio show (first come first served) 
  • ​Restaurant Marketing Planner – 3 month advance planner sent monthly designed to keep you way ahead of your marketing and your competition.
What People Have to Say:

Mounir Saleh

Morrisville, NC
Neomonde Mediterranean Bakery Cafes

Sam Castillo

Waco, TX
La Fiesta Mexican Restaurants

Steve Vagasky

Raleigh, NC
My Chef Catering

STILL NOT SURE?
 

CLICK HERE To Schedule A Call To Discuss Now!

 
Or Call Me Right Now at (269) 280-4437 – We take calls at all hours!
ADDITIONAL OPTIONS
Services
  • Postcard Print and Mail
  • ​Marketing Material Production/Printing-Custom Newsletter/Communication Handout
  • ​Marketing Coaching
  • ​Complete “Done For You Marketing
Additional Campaigns
  • Lost Customer Campaigns
  • ​Cold Birthday Campaign
  • ​New Mover Campaign
  • ​Targeted Direct Mail Campaigns
Technology Add Ons:
  • Advanced Website Integration
  • ​Bar Code Reader/Swiper
  • ​Bar Code Scanner
  • ​Tablet/Netbook
  • ​Scanner/Swipe Terminal
  • ​Text Messaging
  • ​Postcards
  • ​Mobile App
  • ​Mobile Website
  • ​Voice Broadcast

Jay Henderson

Real Talent Hiring
Raleigh, NC

Terrific guy, really knows marketing

I am doing one on one coaching with Jonathan. One tip, while given with strong encouragement, has taken me from about 25% of the results I see to about 75% of the results I seek and not only that, but the increase is driving a whole new direction which will likely mean a 30% bump in revenue next year, plus more as time goes on.

It’s huge for me!

I have gained focus [critical to success], clarity, greater commitment to goals and plans. I have gained insight and strategies for growth that have been invaluable to me personally and professionally. Just knowing I am going to speak with Jonathan drives greater focus and action. His energy is infectious.

“Jonathan, Thank you for the spot on marketing advice you’ve given me. You truly have an uncanny way of pinpointing exactly what I need to do grow my business! I wish you worked right here in my office so I could pick your brain all day!”

Massive Catering Sales Growth

Jonathan, Thank you so much for taking the time to explain what it takes to run a great catering business. Your ability to stay organized while helping me generate massive sales growth is a great testament of how to run a business. At some point, I hope that I can establish the amount of passion and dedication that you show on a daily basis. Thank you once again for all your hard work and effort.
Christopher Ricks
Jason’s Deli
Raleigh & Durham, NC

Had I Known… I Would Have Saved Over $3,500″ …

If I had known just one of the many powerful (yet simple) tools that Jonathan teaches back in last year, I would have saved over $3,500 just in paying a copywriter who didn’t know how to write a restaurant business plan… not to mention the days I would have saved in pain, agony, and turmoil trying to get my plan in the right persons hands!

I have one recommendation for you. Follow in my footsteps and listen to every word Jonathan has to say and buy everything he offers. He is an extremely honest guy… and charges way, way less than he should. (In fact, if he takes my advice, his prices will be going up soon. What you learn from Jonathan will save you untold hours…and even better, WILL put money in your bank account.”
Stan Marin
Moe’s
Raleigh, NC

Pay attention to what he has to say and you will be successful

“I am the Proprietor for 191 Prime in Rutherfordton NC. Jonathan has been down here giving us some fantastic ideas He has been wonderful at bringing things to the forefront of where we need to be going and were we are heading. Pay attention to what he has to say and you will be successful”
Pete Siviglia
191 Prime
Rutherfordton, NC

“My Business Will Easily Double … Next Year”

Jonathan is not only bright, action-oriented, and one of the savviest business owners I know,but he is also fun to work with! I would conservatively estimate that his creative marketingideas for my business will easily double the size of it next year. If you get a chance to workwith him—take it!
Jackie Kelm
Appreciative Living
Mount Pleasant, SC

“We have seen $8,000 to $10,000 in additional revenue each month.
I foresee even more growth in the coming months.”

I am a naturally motivated person, so after interacting with Jonathan I am ready to get to work to improve my business. I always feel like I know what to do, and where to go to improve my business after each call.

I have used Restaurant Success System as a blueprint for growth in my steakhouse. I have implemented many of the systems and strategies within their complete system, such as the rewards program, systems of checks to regulate performance, hire strategies, radio advertising, billboard leasing, and Facebook marketing. As a result of all of our efforts we have seen $8,000 to $10,000 in additional revenue each month. I foresee even more growth in the coming months.
Will Frost
Red River Steakhouses
McLean ,TX

I really recommend you listen to anything he says

Just got out of a session with Jonathan and he’s got really great advice; I really recommend you listen to anything he says. He’s given me some great ideas.
Peter Wright
4X Trading
South Africa

Mounir Saleh

Morrisville, NC
Neomonde Mediterranean Bakery Cafes

Sam Castillo

Waco, TX
La Fiesta Mexican Restaurants

Steve Vagasky

Raleigh, NC
My Chef Catering